Contact Information

Contact Us

We’d love to hear from you! Whether you have a question about your order, need help with a return, or just want to say hi — the FanTan team is here for you.

📧 Email Support

For all inquiries, please contact us at:
support@fantan.shop

We aim to respond within 24–48 business hours, Monday through Friday.

🛒 Order & Shipping Questions

If your question is about an existing order, please include your order number in the message so we can assist you faster.

📦 Returns & Exchanges

For returns, please review our Shipping & Returns Policy before reaching out. Most items can be returned within 14 days of receipt.

🌍 Business Hours

Our team is available:
Monday – Friday: 9:00 AM – 6:00 PM (local time)


Still need help?

Visit our FAQs & Support page for answers to the most common questions.

Thank you for shopping with FanTan – we’re always happy to assist!